1 Response to “Hear Bob's Fireside Chat with Lisa Hanenberg, Management Craft”

1. 1 SteveWasiura Sep 27th, 2006 at

   Yes, a very enjoyable listening, good flow of conversation, makes it interesting.

   Particularly interesting was the discussion about managers building walls. If managers are being rewarded with bigger budgets to handle problems that are being created by building walls, then they will keep building walls, because that is what they are being rewarded for.

   I read somewhere about “The Greatest Management Theory - What gets rewarded, gets done”…

   So leaders need to look for the root cause, to find out why managers are building walls, and remove those reasons, instead of band aiding the symptoms.

   I am also interested to hear how you teach leaders to triage their problems, i.e. how to pick your top three objectives and how to quantify them…

   For example, I heard you were a part of an Internet Startup. I am the owner of a small Internet Startup, in business for 3 yrs, but I am the only producer and unable to afford to hire someone, much less hire someone better than me.

   In this capacity I am swamped with challenges which make it hard to execute and get things done because there are a million things screaming for attention.

   So how would you recommend I begin to identify and quantify my top 3 objectives, and should I make fixing my problems the top 3, or pick 3 objectives like “grow sales by 20%”?

   I.e. if my problem is not getting work done (not executing effectively) how do I create a measurable objective out of that?

   Focus on working 6 hours every day, doing the most important thing the first thing in the morning, and ignoring all the interruptions (which would mean ignoring customers which need help)?

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